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How TurboHire Increased Quality Candidate Experience By 5X

ICICI Bank partnered with TurboHire to build the next generation AI-enhanced candidate recommendation and screening platform.
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HR Corporate

Segment

Banking

Industry

50,000-1,00,000

Employee Strength

Challenges

There was a need for a dedicated Talent Acquisition Platform with better and more efficient candidate screening.

Impact

TurboHire helped ICICI Bank by filtering and finding the best candidates among a long list of applicants for open spots in the company.

About

ICICI Bank offers a wide scope of banking items and money related administrations to corporate and retail clients through an assortment of delivery channels and through its particular subsidiary in the zones of investment banking, life and non-non life insurance, investment, and management of assets. ICICI Bank is India's largest private sector bank with total consolidated assets of Rs. 11,242.81 billion (US$ 172.5 billion) on March 31, 2018, and profit after tax of Rs. 67.77 billion (US$ 1.0 billion) for the year ended March 31, 2018.

ICICI Bank currently has a network of 4,867 Branches and 14,367 ATMs across India and has a presence in 19 nations, including India.

Challenges Faced by ICICI Bank

ICICI Bank has hired more than 60,000 positions in the year 2019-20 and has received more than 6 million candidate resumes. However, finding a good candidate is still a very difficult task. Additionally, ensuring an unbiased approach to the scoring candidates which is not limited by the subjective experience of a recruiter is the need of the enterprise. Being a pioneer in the general insurance domain, ICICI Bank needed to guarantee an ideal client experience. The current tools used by them couldn't successfully deal with their recruitment issues.

The challenge was to decrease the high weakening rate at ICICI by contacting individuals who had a higher probability of remaining back in the company, through digital marketing efforts. Here were the 2 major challenges faced by ICICI Bank:
  • Candidates find it hard to get the relevant jobs amongst the large list of available jobs.
  • Recruiters find it hard to find the best candidates amongst the long list of applicants for the job.

"TurboHire AI is built on a solid base of understanding the candidate resume and the job requirement. The 50+ available features make the recommendation engine and scoring engine highly accurate and customizable to the need of an Ultra Large enterprise like ICICI Bank"

ABHIJIT BHATTACHARYA
HR, ICICI Bank

How TurboHire Helped?

ICICI Bank partnered with TurboHire to build the next generation AI-enhanced candidate recommendation and screening platform. TurboHire helped ICICI Bank by filtering and finding the best candidates among the long list of applicants for open spots in the company.

What ICICI bank was lacking in their recruitment process was an intelligent candidate-job matching system that can work at the scale of ICICI bank. TurboHire AI helped ICICI Recruitment team by smart feature extraction from resume banks which is further improved by the real-world datasets. This allowed for rich information while doing a human-like candidate scoring using artificial intelligence.

5x

improvement in candidate experience

7x

better screening of candidates

6

million candidate resumes received

How did it work?

  • Using its AI-based API to search for candidates in the right place.
  • Advanced screening of candidates using tools like TurboHire Smart Cards, TurboHire Smart Search, custom skillsets, TurboHire Connect.
  • Scoring candidates on the basis of their resumes which made it easier to spot the best candidates.

Favorite Features Of TurboHire, According To ICICI Bank

  • AI-Based Candidate Search in jobs using Job Calibration Score
  • Job Recommendation Engine to candidates
  • Interview and Evaluation Reports and Customizations

Results

  • The implementation of Turbohire is believed to improve the candidate experience by 5X.
  • At the same time, the sophisticated candidate matching process of TurboHire has successfully managed in reducing the cost to hire significantly.
  • Moreover, the resume parsing engine integrated into various systems would reduce the time to hire and drive standardization of the outcomes.

Continue Reading

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CLEAR TAX

TurboHire scaled the hiring requirement of 300 salespeople at Cleartax with AI-driven ATS for seamless Interview Collaboration.

Because there is a better way to hire

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